Privacy Policy

OVERVIEW

This Privacy Policy describes how NEHME JEWELERS ("we", "us", "our", "NEHME", "NEHME JEWELER", "NEHME JEWELRY", "MIKEY", "MIKEYJEWELER", "MIKEY JEWELRY") collects, uses, and protects your personal information when you use our website, services, or interact with us in any way.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices regarding the collection, use, and disclosure of your information.

INFORMATION WE COLLECT

We collect various types of information, including:

• Personal Information: Name, email address, phone number, mailing address, and other contact details
• Financial Information: Payment details, credit card information, and billing history
• Design Information: Custom jewelry designs, preferences, and specifications
• Technical Information: IP address, browser type, device information, and usage data
• Communication Records: Emails, messages, and other correspondence
• Marketing Preferences: Newsletter subscriptions and communication preferences

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and services
• Providing customer support and assistance
• Improving our website and services
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Protecting against fraud and unauthorized transactions

INFORMATION SHARING

We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction processing
• Shipping partners for order delivery
• Legal authorities when required by law
• Business partners with your explicit consent

DATA SECURITY

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

COOKIES AND TRACKING

We use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic
• Remember your preferences
• Provide personalized experiences

You can control cookie settings through your browser preferences.

YOUR RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Object to data processing

CHILDREN'S PRIVACY

Our services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

CONTACT US

For questions about this Privacy Policy or our data practices, please contact us at:

CALIFORNIA PRIVACY RIGHTS

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have additional rights regarding your personal information, including:

• Right to know what personal data is collected
• Right to know whether personal data is sold or disclosed
• Right to say no to the sale of personal data
• Right to access your personal data
• Right to request deletion of your data

EUROPEAN PRIVACY RIGHTS

For EU residents, we comply with the General Data Protection Regulation (GDPR). You have additional rights regarding your personal information, including:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

THIRD-PARTY SERVICES

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

CONSENT

By using our services, you consent to the collection and use of information as described in this Privacy Policy. You can withdraw your consent at any time by contacting us.

EFFECTIVE DATE

This Privacy Policy was last updated on January 1, 2024.